CCG FOI 716 – Referral Management Systems

Responded to: 30th November 2016

Please can the CCG supply the following information under the FOI act. (N.B. if this email inbox is used by more than one CCG, please can you provide a response from each individual CCG).

Q1: Please disclose details of any referral management system or scheme that your CCG currently has in place for managing referrals from GPs to secondary care. (please include details of when the current system was introduced, the name of the service provider and which clinical specialities the system applies to)

NHS Stockport CCG has an Orthopaedic Triage Service provided by Care UK for all Orthopaedic referrals. This service was introduced by the Primary Care Trust.

Q2: Please state in percentage terms and in numerical terms how the referral management system has impacted upon first outpatient attendances since its implementation (for example, it has led to an X% reduction, and X fewer referrals).

NHS Stockport CCG has only been in existence since April 1st 2013 and therefore only holds information from this date to the present day.

Q3: Please state the total cost of operating the referral management system since its introduction and how much each individual referral costs to be processed.

The cost of the service is a flat monthly fee of £9,413.95

Q4: Please state the total savings the referral management system has delivered since its introduction.

NHS Stockport CCG has only been in existence since April 1st 2013 and therefore only holds information from this date to the present day

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