In 2023 a GM working group pulled together The General Practice Non-Clinical Workforce Progression Pathway, which shows a generic Pathway from new entrant through to senior management and partnership roles. It aims to support practices with recruitment and retention and to enhance annual appraisals and development conversations. It is also a good resource for individuals who are interested in progressing their careers in general practice to see opportunities available. The resources include:
- Non Clinical Role Progression Pathway – A diagram showing the roles and potential pathway with key duties aligned to each one.
- Nonclinical Pathway Competency Framework – A document showing the required competencies for each level for the key skills required in General Practice.
- Job Descriptions for each key role from apprentice/trainee to PM Partner:
- Management Snr Management & Partner level Assistant & Deputy Practice Manager
- Management Snr Management & Partner level Practice Manager & Business Manager
- Management Snr Management & Partnership Level Managing Partner or Director
- Snr Admin & Line Management Level Medical Secretary
- Snr Admin & Line Management level Office Manager/ Senior Administrator
- Snr Admin and Line Management Level Reception Supervisor
- Admin Level Receptionist & Administration Assistant
- Admin Level Administration Assistant
- Admin Level Receptionist
- Entry Level Reception Admin Apprentice