Making Every Contact Count – Introduction to Behaviour Change (e-learning)

Target Audience/Eligibility Criteria

  • The health and social care workforce across a wide range of settings and anyone working with the public
  • Administrative and support staff in health care across a range of settings such as primary care, acute and tertiary care

This e-learning is suitable for health professionals and non-health professionals alike to develop their individual role and contribution to providing “health chats” as part of everyday contacts with the public.

Course Aim

Making Every Contact Count: An introduction to Behaviour Change is an eLearning programme.   The programme has been developed for the health and social care workforce by the NHS, in partnership with the voluntary sector.

The purpose of the programme is to support the ambition of making health everyone’s business. The programme supports learning and development in behaviour change competence at level one and is designed to be used as part of a blended approach to learning and development in behaviour change.

The learning is specifically aimed at making sure that we all offer health chats in all contacts with patients, clients and members of the public. However, the skills required for effective health chats can be applied to the wider social determinants of health as well. Health chats can be used as a normal part of all our interactions at home, in the workplace and in the wider community. 

Course Content

It covers the lifestyle issues of; smoking, alcohol, sexual health, mental health and wellbeing, healthy weight, physical activity and healthy eating and helps learners understand the scale of health problems in the North West, the key health messages and how to use the key principles of “health chats” to provide brief advice.

The learner is able to complete a short self-assessment as part of the programme and can print out a certificate on completion of the course as evidence of professional development. 

Duration

The programme takes approximately 45 minutes to complete

Trainer/Facilitator

E-learning.  Health Education North West

Date/Time/Venue

This course is e-learning so can be undertaken at any time.

Cost

There is no cost for accessing this e-learning

Booking Process/Additional Information

  • The programme is available here. If you cannot see the navigation buttons you may need to reduce the zoom level to 75% and press F11.
  • If you would like further information, please contact farrar@lancashirecare.nhs.uk.