Improving the Quality of your Referral Module – Gateway C (e-learning)

Target Audience:

All Primary Care Professionals including GP’s and Practice Nurses

Overview:

This course assists primary care staff in making clinically appropriate suspected cancel referrals and preparing patients. Yo will be presented with video interviews from specialists and user representatives to consider. These are accompanied by an action plan to put your learning into practice.

Course Content:

This course covers the following topics:

• Making the right decision:  Clinical decision making and safety netting, including a toolkit to support this
• Preparing your patient: What patients want to know when a referral is made to effectively support them and to reduce the number of DNAs
• Completing quality referrals: Information that should be included in the referral to reduce avoidable delays at secondary care

Specialist interviews include: 

• Dr Richard Roope, RCGP and CRUK, discussing theory and practice behind preparing a patient
• Saeed Shakibai, patient representative, diagnosed with colorectal cancer in 2009

Trainer/Facilitator: Gateway C

Date/Time/Venue:

This is e-learning so can be undertaken at any time.

Cost: 

There is no cost for this training

Booking Process/Additional Information:

• Read about the module
• Go to the module