{"id":12534,"date":"2020-07-06T11:56:51","date_gmt":"2020-07-06T10:56:51","guid":{"rendered":"http:\/\/www.stockportccg.nhs.uk\/practicehub\/?page_id=12534"},"modified":"2025-04-24T13:56:04","modified_gmt":"2025-04-24T12:56:04","slug":"concerns-raising-and-responding-to-concerns-e-learning","status":"publish","type":"page","link":"https:\/\/www.stockportpracticehub.co.uk\/practicehub\/learning-and-development-portfolio\/concerns-raising-and-responding-to-concerns-e-learning\/","title":{"rendered":"Concerns \u2013 Raising and Responding to Concerns (e-learning)"},"content":{"rendered":"
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Target Audience\/Eligibility Criteria<\/strong><\/p>\n

The whole general practice workforce<\/p>\n

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Course Aim<\/strong><\/p>\n

In recent years, it\u2019s become clear that some staff don\u2019t have the knowledge or confidence to raise or respond to concerns about patient safety and Sir Robert Francis’ report into the failings at Mid Staffordshire NHS Foundation Trust recommended that every NHS organisation should provide training on the value of speaking. In response, we\u2019ve developed an e-learning package and two films \u2013 \u2018Raising Concerns\u2019 and \u2018Responding to Concerns\u2019 – that aim to raise awareness on the importance of raising concerns, build confidence amongst staff on how to do so and equip managers with the knowledge, skills and confidence to respond adequately, timely and safely.<\/p>\n

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Raising Concerns eLearning<\/strong><\/p>\n

The e-learning session will act as a helpful resource to current and future healthcare staff by promoting all relevant policies, procedures, best practice and available support in relation to raising concerns. It teaches NHS staff the value of speaking up and highlights what support is available. Speaking up about wrongdoing at the earliest opportunity can save lives, prevent harm and protect organisational reputation.<\/p>\n

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Raising and Responding to Concerns Films<\/strong><\/p>\n

As educational tools, the films will support healthcare professionals at all levels \u2013 ensuring they feel empowered to both raise and respond to concerns. The films look at three scenarios that highlight broad lessons to be applied elsewhere. As well as stressing the importance of raising and responding to concerns, the films explain what to do and signpost to further information.<\/p>\n

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Course Duration<\/strong><\/p>\n

The films are 12 and 17 minutes long and the e-learning takes approximately 20 minutes to complete<\/p>\n

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Trainer\/Facilitator<\/strong><\/p>\n

NHS England and E-LfH<\/p>\n

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Date\/Time\/Venue<\/strong><\/p>\n

This is e-learning so can be undertaken at any time.<\/p>\n

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Cost<\/strong><\/p>\n

There is no cost for this training.<\/p>\n

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Booking Process\/Additional Information<\/strong><\/p>\n